Shipping Policy

Cadaxa

Last Updated: 01 July 2026

At Cadaxa, we are committed to delivering your orders safely and on time. we strive to provide a smooth and reliable shipping experience across India.

Order Processing

• Orders are processed within 1–2 business days after successful payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• During festive seasons, promotional sales, or high-demand periods, processing times may be slightly longer.

Shipping Coverage

We currently deliver to all serviceable locations across India through trusted courier partners.

International shipping is not available at this time. We will announce international delivery options once they become available.

Estimated Delivery Time

Estimated delivery times may vary depending on your location.

• Metro Cities: 5–7 Business Days

• Tier 2 & Tier 3 Cities: 7–10 Business Days

• Remote Areas: 10–12 Business Days

Delivery times are estimates and may vary due to weather conditions, courier delays, natural disasters, strikes, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.

• We may offer Free Shipping on selected products, promotional campaigns, or orders above a specified value.

Order Tracking

Once your order has been shipped, you will receive:

• Order Confirmation

• Shipping Confirmation

• Tracking Number

• Courier Partner Details

You can use the tracking number to monitor your shipment.

Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If delivery cannot be completed due to:

• Incorrect address

• Incorrect phone number

• Customer unavailable

• Refusal to accept delivery

the package may be returned to us. Re-shipping charges may apply.

Incorrect Shipping Information

Please ensure that your shipping address, PIN code, mobile number, and email address are accurate before placing your order.

Cadaxa is not responsible for delays or failed deliveries caused by incorrect information provided by customers.

Damaged or Tampered Packages

If you receive:

• Damaged packaging

• Open package

• Tampered parcel

please do not accept the delivery if the damage appears significant.

Contact our customer support immediately with photographs of the package.

Partial Deliveries

If your order contains multiple items, they may be shipped separately depending on stock availability and warehouse location.

There will be no additional shipping charge for split shipments unless otherwise specified.

Delivery Delays

Although we aim to deliver every order within the estimated timeframe, occasional delays may occur due to:

• Weather conditions

• Courier operational issues

• Government restrictions

• Public holidays

• Natural disasters

• High seasonal demand

We appreciate your patience and understanding.

Contact Us

For any shipping-related enquiries, please contact us.

Cadaxa

contact@cadaxa.in

+918891449753

Thiruvananthapuram, Kerala-695604